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1. Does not imply 30 days of free service.
2. Any prorated monthly services fees, activation
or installation one time charges will be collected by SpeedConnect
on the date of activation
3. If you are not 100% satisfied within the
first 30 days of your activation date, all money paid to SpeedConnect
will be refunded once the equipment is picked up and/or returned
to SpeedConnect
4. If you have an indoor unit, it is your responsibility
to return the unit to SpeedConnect or one of our authorized sales
partners
5. If you have outdoor equipment, one of our
technicians will be scheduled to collect the equipment.
6. If you paid by check or and an electronic
ACH transaction from a checking or savings account, a refund check
will be issued (will take 14 business days to process after equipment
is picked up and/or collected).
7. If you paid by credit or debit card we will
refund the money to the card immediately upon receipt of our equipment.
8. Your bill will be processed and sent during
the 30 day No Risk Guarantee period with the appropriate monthly
service charges applied to your statement.
9. Payment is expected during the No Risk timeframe
by the appropriate due date
10. E-mail bills are due the 5th of each month,
and all other billing formats are due on the 10th day of each month.
11. All bills must be paid
in full by the due date to avoid late fee charges during the
30 Day No Risk Guarantee time period.
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